duit Casino & Sportsbook Service Notice
We at duit provide online gaming and sportsbook services available only where local law permits. Our duit platform operates in supported jurisdictions, and users are responsible for verifying that access and use comply with the laws of their own location. We do not offer our services in jurisdictions where online wagering is prohibited by applicable law.
This legal notice sets out the key terms governing duit's operation, user eligibility, account verification requirements, and our commitment to transparent, regulated service. When you access duit via Android APK or iOS browser, you confirm that you are located in a jurisdiction where our services are legally available and that you meet all eligibility requirements for account opening.
Read this notice carefully. If you cannot confirm that your jurisdiction permits access to duit, you should not create an account or deposit funds. We undertake to operate only in jurisdictions where our service is compliant with local gaming regulations.
Service availability and jurisdiction notice for duit
Where duit is available and where it is not
We at duit operate in jurisdictions where online gaming is permitted by applicable law. Our services are available in supported regions across Indonesia and neighbouring territories where local regulations allow. However, we do not offer access to duit in jurisdictions where online wagering is prohibited, restricted, or requires a specific licence we do not hold.
Users in Jakarta, Surabaya, Bandung, Medan, and other supported Indonesian cities can access duit. If you are located outside a jurisdiction where duit is available, you may see our website, but you cannot deposit, withdraw, or place activity on our markets. Our payment systems (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) are configured to accept transactions only from supported regions.
User responsibility and compliance with local law
You are solely responsible for verifying that access and use of duit comply with the laws and regulations of your own jurisdiction. We undertake to operate only where permitted, but it is your obligation to confirm this before opening an account or depositing funds.
If you access duit from a jurisdiction where online gaming is prohibited, you do so at your own legal risk. We are not liable for any violation of local laws by users. If you are unsure whether duit is available in your location, contact your local gaming regulator or legal advisor before using our platform.
Account eligibility and age requirements
To open an account on duit, you must be of legal age in your jurisdiction. We require KYC verification, which includes submission of a valid identity document (passport, national ID card, or driver's licence). This verification confirms your age, identity, and eligibility to use duit.
We do not open accounts for minors, individuals under legal age in their jurisdiction, or persons in jurisdictions where our services are not available. If you are under legal age or in a prohibited jurisdiction, do not attempt to register. Any account opened in violation of these conditions will be suspended, and any funds will be held pending investigation.
We at duit operate transparently within the jurisdictions where our services are legally available.
Our duit commitments and legal obligations
Account verification and KYC compliance
We at duit conduct Know Your Customer (KYC) verification on all accounts before deposit or withdrawal. This is a legal requirement in jurisdictions where we operate. When you register on duit, you must provide accurate personal information and a valid identity document. We verify your identity, confirm your age, and check that you are not listed on any regulatory watchlists.
KYC verification protects both you and our platform from fraud and money-laundering. We undertake to keep your identity documents encrypted and secure, and to use them only for verification and compliance purposes. Your KYC data is retained according to the legal retention requirements of the jurisdictions where we operate.
Payment processing and fund handling
We at duit process deposits and withdrawals through regulated payment methods. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction and verify the source of funds. Withdrawals are processed back to your original deposit source as a KYC compliance requirement.
We do not hold user funds in pooled accounts. Your deposits are tracked individually in our accounting systems. If duit ceases operations, your remaining balance will be returned to your registered payment method according to the regulatory procedures of your jurisdiction.
Data protection and privacy on duit
We protect your duit account data through encryption, secure servers, and strict access controls. We do not sell, rent, or share your personal information with advertisers or third parties, except where required by law or regulatory authorities. Our full privacy practices are detailed in our privacy policy.
We undertake to comply with data protection standards in each jurisdiction where we operate. If you have questions about how your data is handled on duit, review our privacy policy or contact our support team through the app Help menu.
Dispute resolution and regulatory contact
If you have a dispute with duit, contact our support team through the app Help section. We review all complaints fairly and work to reach a resolution. We maintain records of all disputes and our responses.
If you are unable to resolve a dispute with duit, you may escalate the matter to the gaming regulator in your jurisdiction. We cooperate fully with regulatory authorities and provide all necessary information to resolve complaints. During peak periods like Idul Fitri or Idul Adha, response times may be longer due to reduced staffing.
Changes to this notice and service terms
We may update this legal notice and our service terms from time to time. We will notify you of material changes by email or through a notice on duit. Your continued use of our platform after a change constitutes your acceptance of the updated terms.
If you do not accept changes to our terms, you may close your duit account and withdraw your remaining balance according to our standard withdrawal process. We undertake to give you reasonable notice before implementing material changes that negatively affect your account rights.