duit Casino & Sportsbook Data Care
This page describes what we collect when you use duit and how we keep that data protected. We at duit collect personal information only to verify your account, process your deposits and withdrawals, and comply with anti-money-laundering regulations. Your data is encrypted, stored securely, and never sold to third parties.
When you register on duit, we collect your email, name, and identity document details for KYC verification. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the transaction details and your payment source. When you withdraw, we verify that your withdrawal destination matches your original deposit method.
We do not track your browsing outside duit, and we do not share your account data with advertisers. Our privacy practices are designed to protect your account security and comply with data protection standards in the jurisdictions where we operate.
What data we collect on duit
Account registration and KYC verification
We collect your email address, full name, date of birth, and phone number when you register on duit. We also require a valid identity document (passport, national ID, or driver's license) to comply with anti-money-laundering regulations. This KYC verification process is mandatory before you can deposit or withdraw.
We store your identity document details encrypted on our servers. We do not share these documents with third parties except where required by law or regulatory authorities. Your KYC data is retained for the duration of your duit account and for a period after account closure as required by compliance standards.
Payment and transaction data
When you deposit on duit, we record your payment method, the amount, the timestamp, and the transaction status. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from the payment provider. If you deposit via mobile banking, local payment, online payment, or e-wallet bank transfer, we record your bank account details and the transfer reference.
We store all transaction records in your duit account history. You can review your deposits, withdrawals, and account balance changes anytime. We retain transaction records for compliance purposes and to help you track your account activity.
Account activity and game data
We record every spin on our slot games, every bet on our sportsbook markets, and every hand on our live-dealer tables. This data includes the game type, the timestamp, your stake, and the outcome. We store this information to settle payouts, prevent fraud, and allow you to review your session history.
We also log your login times, device type (Android APK or iOS browser), and IP address for security purposes. This helps us detect unauthorized access and protect your account from fraud.
We at duit keep your data protected through encryption, secure servers, and strict access controls.
Our duit data practices and your rights
How we use your data
We use your duit account data for the following purposes: to verify your identity and comply with KYC regulations, to process your deposits and withdrawals, to settle payouts on games and markets, to detect and prevent fraud, to respond to your support requests, and to comply with legal obligations.
We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your account details with other gaming platforms or advertisers. We may share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to process your transactions.
Third-party processors and data location
Our duit servers may be located outside your jurisdiction. We use third-party payment processors to handle deposits and withdrawals. These processors have their own privacy policies and data protection practices. We require all third-party processors to maintain the same level of data security as we do.
We may also use third-party analytics providers to understand how users interact with duit. These providers do not receive your personal account data—only anonymized usage statistics. If you access duit from Jakarta, Surabaya, Bandung, or Medan, your data may be processed by servers in multiple locations to ensure service reliability.
Cookies and tracking on duit
We use cookies to keep you logged into duit and to remember your preferences. These cookies are stored on your device and are not shared with third parties. You can disable cookies in your browser settings, but this may affect your ability to use duit.
We do not use tracking pixels or cross-site tracking. We do not follow you across other websites. Our duit cookies are used only to improve your experience on our platform.
Your rights and data access
You have the right to access your duit account data anytime. You can review your personal information, transaction history, and game records in your account dashboard. You have the right to request corrections to your personal data if it is inaccurate.
You have the right to request deletion of your duit account and associated data, subject to our legal retention obligations. We may retain your data for a period after account closure to comply with anti-money-laundering regulations and to resolve any disputes. To request data access or deletion, contact our support team through the app Help menu.
Data security and password protection
We protect your duit account with password encryption and standard security protocols. Your password is hashed on our servers—we do not store your actual password. If you forget your password, use the reset link on the login screen. We send a reset link to your registered email.
Our support team will never ask for your password in messages or chat. If you suspect unauthorized access to your duit account, change your password immediately and contact our support team. We undertake to investigate any suspected security breaches and notify you if your data has been compromised.
Policy updates and contact
We may update this privacy policy from time to time. We will notify you of material changes by email or through a notice on duit. Your continued use of duit after a policy update constitutes your acceptance of the new terms.
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through the app Help menu. We respond to data requests during our standard operating hours. During holiday periods like Idul Fitri or Idul Adha, response times may be longer.